Delivery policy

Dira Prop sells digital services only. Nothing is physically shipped, so there is no shipping charge, no courier, no tracking number and no delivery address to enter.

What you receive, and when

Contact credits are added to your account balance the moment payment succeeds, and are ready to spend immediately.

Listing promotions start on the listing you chose the moment payment succeeds, and run for the number of days you bought.

Delivery is to your Dira Prop account, on the phone number or email you registered with. There is no separate delivery address, and we do not deliver to third parties.

If delivery does not happen

Occasionally a payment succeeds at the bank but the confirmation takes a moment to reach us. Our system re-checks pending orders automatically, so credits or a promotion normally appear within a few minutes even if the app did not confirm at once.

If money has left your account and nothing has been delivered after 30 minutes, contact us with the date, amount and payment reference. You will be delivered what you paid for, or refunded in full — see the refunds and cancellation page.

Service area

Dira Prop operates in India, and payments are accepted in Indian Rupees. Because the service is digital, it is available anywhere you can sign in to the app.

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